At Chirag, we're committed to providing high-quality services that meet your needs. However, we understand that sometimes our services may not be the best fit for you.
Eligibility for Refunds
You may be eligible for a refund if:
1. You cancel your subscription within 07 days of signing up.
2. You experience technical issues that we cannot resolve.
3. Our services do not meet the descriptions and promises outlined on our website.
Refund Process
To request a refund, please follow these steps:
1. Contact our support team via email or chat, explaining the reason for your refund request.
2. Provide any necessary documentation, such as proof of payment or screenshots of technical issues.
3. Allow 3-5 business days for our team to review and process your refund request.
Refund Amounts
Refund amounts will be determined based on the type of subscription and the time elapsed since signing up.
Monthly subscriptions: Refunds will be prorated based on the number of days remaining in the billing cycle.
Annual subscriptions: Refunds will be calculated based on the number of months remaining in the subscription period.
Exceptions
The following situations are not eligible for refunds:
Domain name registrations: Domain registrations are non-refundable.
Custom design services: Custom design services are non-refundable.
Abuse of our services: Any abuse of our services, including spamming or excessive resource usage, may result in termination of your account without refund.
Changes to Refund Policy
We reserve the right to modify our refund policy at any time. Changes will be effective immediately and will apply to all refund requests received after the date of the change.
Contact Us
If you have any questions or concerns about our refund policy, please don't hesitate to contact us.